Support

Need any help? Find your answer at FAQ here!

If problem still unsolved, please feel free to contact us. We are happy to help you.

 

 

Contact us HERE !

 

We also handle inquires through email.
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Before contacting us,

・Make sure to fill in your member ID if you are a member
・We handle inquires in Japanese, English and Chinese only
・Inquires through phone will not be entertained
・Staff will reply within 2 business days
・We don’t work on Saturday, Sunday, and Public holidays. Please be patient and we will contact you as soon as possible.