Prohibited items

For details, please refer to the FAQs or the Japan Post website .

Restriction on shipping Lithium battery

Lithium battery could only be shipped if all of the following conditions has been fulfilled.

(1) The batteries is installed in or built-in to the equipment. (Notebook computer, smartphone, digital camera etc.)
(2) The capacity of the lithium battery is within the limit.
　　(Assembled battery: 100Wh or below, Single cell: 20Wh or below)
(3) The quantity of lithium batteries is within the prescribed limit
　　Assembled battery (for notebook, cellphone, etc., usage): 2 units or less in 1 parcel
　　Single cell: 4 units or less in 1 parcel
Please note: If a parcel containing lithium batteries as standalone items arrives, the batteries will be discarded at our warehouse.

Example of items prohibited

For details, please refer to here .

If you have any inquires, please contact our Support Centre for details help.