No matter how many items you have, NO GROUPING CHARGE at all!!
Our charge is based on the weight of your parcel.
Basically, the total charges consists of the Postage of the delivery agents and the Service charge.
Postage and Service charges
Postage and Service charge vary according to shipping zones.
Please check here for your shipping zone.
Service charge has been revised with effective from 1st June 2026.
For details, please visit the following zone pages.
Zone 2 (Asia: Hong Kong, Philippines, Singapore, Thailand, Indonesia, etc.)
Zone 3 (Oceania)
Zone 4 (Canada, Mexico)
Zone 5 (Middle East)
Zone 6 (Europe)
Zone 7 (South America)
Zone 8 (Africa)
Zone 9 (US and overseas territories)
Zone 10 (Central America)
Optional service charges
We offer optional service to fulfill your needs.
Please contact the support centre if you wish to purchase any optional services.
| Grouping service | FREE OF CHARGE *Oversize goods might not be able to be grouped |
| Handling fee for item with tracking number | FREE OF CHARGE |
| Handling fee for item without tracking number (ordinary mail) (Photo of the content will be enclosed for confirmation) | ¥250 / item |
| Photo confirmation service (Applicable to all items except ordinary mail) | ¥500 / item |
| Disposal of all advertising leaflets | ¥100 / item |
| Removing tags and booklets | ¥100 / item |
| Better packing service | Contact support for quote |
| Ordering new cardboard box | Varies according to weight Within 2 kg: ¥150 Within 5 kg: ¥400 5 kg above: Contact support for quote |
| Shipping by individual name | ¥250 / order |
| Re-packing service (Only applies to orders which canceled once and reorder afterward) | Varies according to weight Within 10 kg: ¥1000 10 kg above: ¥250 / 1 kg |
| Domestic returning charge | Actual postage + ¥1000 / item |
| Package disposal charge | Small packet equivalent: ¥500 / item Small packet equivalent: ¥1,500 / item |
Transaction charge
3.8% of the order's subtotal for financial institutions to handling the transaction.
Payment methods
We accept payment by international credit card (Visa・Master・American Express・JCB・Discover Card)!
Your card's information will not be saved. Pay securely, Pay smart.
Mercari・Rakuten Rakuma Proxy purchase service
Proxy purchase service for Mercari and Rakuten Rakuma has been renewed and more easy to use.
Self-checkout service providing Instant quote and payment has been introduced!
Try out our NEW 24/365 accessible self-checkout service now!
※ID Confirmation is required before using this service. Let's complete ID Confirmation process after registering as our member!