Need any help? Find your answer at FAQ here!

If the problem is still unsolved, please feel free to contact us. We are happy to help you.

Contact us HERE!

We also handle inquiries through email.
support@jpnhub.com

Before contacting us,

• Make sure to fill in your member ID if you are a member.
• We handle inquiries in Japanese, English and Chinese only.
• Inquiries through phone will not be entertained.
• Staff will reply within 2 business days.
• Support Centre is off on Saturday, Sunday, and public holidays. We will contact you as soon as possible after the holiday.