Delivery delays for Mexico, Brazil, Chile, and some other countries in Latin America

August 7, 2026

Postal services update from Japan Post.

Delay is expected for delivery towards Mexico, Brazil, and Chile and some other countries in Latin America.
Please arrange your shipment earlier.

Please check the website below for the latest information.
https://www.post.japanpost.jp/int/information/overview.html

Delivery delays for France and Spain

July 29, 2026

Postal services update from Japan Post.

Due to wildfires that occurred on July 24, 2026, delay is expected for delivery towards France and Spain.
Please arrange your shipment earlier.

Please check the website below for the latest information.
https://www.post.japanpost.jp/int/information/overview.html

Notice of Golden Week Holiday Closure

April 1, 2026

We will be closed from April 29 to May 6 during the Golden Week holiday period.

During this period, receipt and shipment of parcels may be temporarily suspended.
Customers with urgent shipments are requested to submit their shipping requests by April 28.

Please note that our Mercari and Rakuten Rakuma product reservation service will remain available during the aforesaid period.

Delivery delays for the Middle East

March 2, 2026

Postal services update from Japan Post.

Due to the worsening situation in the Middle East, including the suspension of flights, delay is expected for delivery towards the United Arab Emirates, Israel, Iraq, Iran, Egypt, Oman, Qatar, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan, and Lebanon.
Please arrange your shipment earlier.

Please check the website below for the latest information.
https://www.post.japanpost.jp/int/information/overview.html

Notice of Fee Revision

March 1, 2026

Thank you very much for your continued use of JPN Hub.

JPN Hub has continued to make every effort and explore ways to deliver the products entrusted to us by our customers at the lowest possible cost and as quickly as possible. However, the continued rise in material costs and labor costs in recent years, together with fluctuations in foreign exchange rates, have reached a level that cannot be fully absorbed through our own efforts alone.

In order to continue providing a safe storage service for your important parcels for up to three months, we will revise our service fees effective June 1, 2026.

Effective Date

Shipping requests made on or after June 1, 2026 (Monday)
※ On May 31, 2026 (Sunday), access to the system may be unavailable due to the fee revision and system maintenance.

Details of the Revision

Service Fees

The revised service fees are available here:
Revised Service Fee Schedule

Standard Mail Receiving Fee

Before revision: ¥200 / item
After revision: ¥250 / item

Disposal Fee

Before revision: ¥1,500 / item
After revision: ¥500 / item 【equivalent to Small Packet / within size 90】
【equivalent to Small Packet / over size 90】 ¥1,500 / item

Mercari / Rakuten Rakuma Product Reservation Service

Before revision: ¥300 / item
After revision: ¥400 / item

We will continue to strive to provide safe and reliable services to our customers, and we sincerely appreciate your understanding.

If you have any questions, please feel free to contact us.

Delivery delays for Italy

February 20, 2026

Postal services update from Japan Post.

Due to the Olympic and Paralympic Games being held, delay is expected for delivery towards Italy.
Please arrange your shipment earlier.

Please check the website below for the latest information.
https://www.post.japanpost.jp/int/information/overview.html

Delivery delays for the United States

January 29, 2026

Postal services update from Japan Post.

Due to severe cold weather, delay is expected for delivery towards the United States.
Please arrange your shipment earlier.

Please check the website below for the latest information.
https://www.post.japanpost.jp/int/information/overview.html