Shipping methods
We use Japan Post to ship your packages.
But still you may choose the following 4 kinds of shipping methods to fit your needs.
About postage
Please check Payment methods & fees for Postage & Charges.
Optional service - Insurance
You may insure your parcel by purchasing optional service.
If your parcel is damaged or lost, you can receive full compensation of the total value as declared on the Custom declaration form.
Insurance charges are as follows:
Shipping as EMS:
| Total value of parcel | Insurance charge |
|---|---|
| ¥1~¥20,000 | ¥0 |
| ¥20,001~¥40,000 | ¥50 |
| ¥40,001~¥60,000 | ¥100 |
| ¥60,001~¥80,000 | ¥150 |
| ¥80,001~¥100,000 | ¥200 |
| ¥100,001~¥120,000 | ¥250 |
| ¥120,001~¥140,000 | ¥300 |
| ¥140,001~¥160,000 | ¥350 |
| ¥160,001~¥180,000 | ¥400 |
| ¥180,001~¥200,000 | ¥450 |
Parcel's value over JPY200,000 would be charged additionally for custom clearing. Please contact Support centre for details.
Shipping as Parcel:
| Total value of parcel | Insurance charge |
|---|---|
| ¥1~¥20,000 | ¥400 |
| ¥20,001~¥40,000 | ¥450 |
| ¥40,001~¥60,000 | ¥500 |
| ¥60,001~¥80,000 | ¥550 |
| ¥80,001~¥100,000 | ¥600 |
| ¥100,001~¥120,000 | ¥650 |
| ¥120,001~¥140,000 | ¥700 |
| ¥140,001~¥160,000 | ¥750 |
| ¥160,001~¥180,000 | ¥800 |
| ¥180,001~¥200,000 | ¥850 |
Parcel's value over JPY200,000 would be charged additionally for custom clearing. Please contact Support centre for details.
Shipping as Small Packet:
Insurance service is not available for Small Packet.
If you wish to insure your parcel, please ship it as EMS or Parcel.
About tracking
You may track your parcel or packet through the following website.
Japan Post Tracking Service